Improve operational excellence	Our services: projects to improve effectiveness and results process design Balanced Scorecard (BSC) / strategic controlling all aspects of Business Excellence, based on the model of the European Foundation for Quality Management (EFQM) support for the Swiss and European Quality Award (ESPRIX, EQA) assessor training (licensed by EFQM), international increase added value of ERP (Enterprise Resource Planning) systems audits of quality management systems based on EN ISO 9001:2000, other audits like EN ISO 14001:1996 (environment management systems) and ISO/TS 16949:2002 by colleagues of the same certification body.